Job Description
Title: Sales Representative,
Industry: Luxury Fashion,
Location: Nairobi,
Gross Salary: Competitive,
Our Client is a renowned luxury fashion brand seeking to hire a well-experienced sales Representative to generate revenue through sales while offering an excellent customer experience.
Key Responsibilities:
• Establish, develop and maintain business relationships with current and potential clients to generate new business.
• Explore sales opportunities by researching and identifying potential customers, and providing technical information while building lasting relationships with customers
• Carry out general sales and marketing activities for the team
• Assist in the sales documentation and documentation and customer invoicing
• Providing customers with quotations
• Ensure customers are provided with accurate and timely information on sales transactions
• Responsible for the accuracy of the information, updating, and monitoring of information from input to completion of the order
• Deal effectively with customer complaints and provide timely resolution
• Respond to all inquiries promptly and professionally
• Contribute to the business development and any sales-related work in the team
• Ensuring adequate communication with the customer, post-delivery service, and forwarding feedback/complaints/changes to requirements there from.
• Compiling individual sales reports as per the company requirements.
• Ensuring In-depth product knowledge and current prices
• Any other duty that may be assigned.
Key Skills and Qualifications
• Degree, Diploma in Sales and Marketing or its equivalent
• 3-4 years of Experience in a Similar Position
• Proven work experience as a Retail Sales Representative or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments