Job Description
The Nairobi Hospital, a leading health care institution in Eastern Africa has excellent career
opportunities for individuals who possess a passion for excellence, strong work ethic, results
oriented and committed to continuous improvement. The successful candidates will be team
players with the ability to effectively add value to enabling good patient outcomes and shape
best clinical and non-clinical practice in line with our Strategic Plan (2019-2024).
HUMAN RESOURCES OFFICER REF: TNH/HRD/HRO/10/2021
Reporting to the Head of Human Resources, the successful candidate will be responsible for
providing real time human resources support in the assigned division/business unit including
recruitment, day to day HR administration, learning and development and employee
separation matters in line with established HR policies and procedures.
ROLES AND RESPONSIBILITIES
• Coordinate the performance management cycle from objectives setting to performance
monitoring and year-end review for the assigned business unit.
• Facilitate and coordinate the end-to-end training and development process for staff
including planning and logistics support.
• Provide HR guidance and support to the allocated business unit across a breadth of areas
including talent management, employee development, performance management, change
management and employee relations.
• Facilitate talent reviews and succession planning discussions and work with the business
unit to ensure succession plans are actively put into practice.
• Assist with labour relations initiatives through ensuring compliance with the Collective
Bargaining Agreements well as the company rules and regulations in the business unit.
• Support the development of talent to enable the business unit to attract, retain and motivate
talent in consultation with the business unit leader.
• Coordinate and facilitate the entire process of performance management, ensuring timely
submission of reports and their analysis within the allocated business unit.
• Provide support and advice on people related challenges and issues facing the business
unit.
• Ensure that leave plans are in place and are adhered to in consultation with the business
unit head.
• Prepare the human resource forecasts for the business unit in consultation the divisional
Heads in scoping and justification of proposed and existing roles in line with the business
strategy by recommending optimal staff establishment.
• Initiate the separation process and lead the exit of the employees from the Hospital in the
assigned business unit.
• Address the day-to-day HR administrative support to staff in the business unit.
• Develop payroll reports accounting for staff cost including current staff establishment in
the respective business unit and attrition data.
• Advise division heads and line managers on appropriate disciplinary process to determine
the most prudent approach at division level.
• Hold regular meetings with Head of Departments and line managers to establish needs as
relates to all HR matters including staffing needs, succession planning, attrition, etc.
• Ensure that staff have relevant licenses and that all other documentation relating to their
profession are updated and valid to ensure compliance with required standards and
regulatory needs.
• Supervise and motivate the HR Assistants including performance appraisal, identification
of training needs, mentorship and coaching as well as leave and absence management in
line with the hospital’s people agenda; and
• Any other responsibilities that may be assigned to the job holder by the supervisor from
time to time.
EDUCATION AND EXPERIENCE
• Bachelor’s degree in Human Resource Management, Social Sciences, Business
Administration or any other business-related field from a recognized institution.
• Must have partial Certified Human Resource Professional (CHRP) qualifications or hold a
Higher Diploma in Human Resource Management from a recognized institution.
• Must be registered with a valid practicing licence from the Institute of Human Resources
Management (IHRM).
• Minimum of 3 years’ experience in as a HR generalist with 1 year at supervisory level.
Technical & Behavioural competencies
• Knowledge of best and current human resource practices and approaches.
• Broad knowledge and experience in leading practices in organization development,
compensation, talent management and development and employee relations
• Knowledge of the Kenyan Labour Laws.
• Good knowledge of core hospital management processes will be an added advantage.
• Ability to integrate critical information from diverse areas.
• Problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Strong business acumen / commercial orientation.
• Relationship management skills (internal and external customers).
• Communication and interpersonal skills.
• Strong leadership and people management skills.
• Ability to effectively manage multiple stakeholders.
• Strong execution skills.