Job Description
STRICTLY FOR INTERNAL APPLICANTS
PURPOSE:
The incumbent is responsible for ensuring quality business growth of both the asset and liability book with an emphasis on the Asset book which falls under the corporate portfolio through prospecting for new clients for the Bank as well as the I&M Group, in line with targets and expectations. This role also ensures the retention of customers and growing the existing book through the deeper penetration into the existing customer’s business/ personal banking requirement and effective management of the relationship/customer experience.
PRIMARY RESPONSIBILITIES:
The Incumbent will report to the Assistant General Manager Corporate Banking and will be responsible for:
• Canvassing for new clients and negotiating terms and conditions;
• Regularly making client visits to review business requirements, assessing assets under securities held/offered and submitting call reports;
• Cross selling the Bank’s and Group’s products;
• Reviewing and submitting annual review of Credit Application (CA) under the allotted portfolio;
• Initiating the securities perfection process, obtaining necessary documents, initially vetting the documents, and following through the process to ensure securities are perfected in a timely manner;
• Regularly following up excess drawings and loan arrears and delinquent accounts under assigned portfolio, and submission of bi-weekly reports to senior management;
• Processing ad-hoc/additional/new requests/excesses under allotted portfolio and obtaining approvals where/when required;
• Providing feedback to customers in reply to their requests/requirements in a timely manner;
• Liaising with other departments and Branches to ensure customer requests are processed in good time;
• Following up with customers to ensure compliance with sanctioned terms and conditions with respect to account operations and provision of all requisite documents, covenants, etc;
• Addressing/resolving customer queries/complaints and providing feedback in a timely manner;
• Complying with audit observations under allotted portfolio; initiating necessary action and following up with clients;
• Educating/creating awareness to the client on new products such as Banking regulations, requirements, industry trends; and
• Providing feedback to Senior Management on customer requirements/ market trends/product development to suit the needs of the customers.
PERSON SPECIFICATIONS
Academic Qualifications
• Master’s degree in Business, Finance or its equivalent from a recognized institution will be an added advantage; and
• Bachelor’s degree in Finance or a Business related field from a recognized institution
Professional Qualifications
• Associate of Kenya Institute of Bankers (AKIB) or its equivalent; and
• Relevant professional membership where applicable.
Experience
• At least 8 years relevant experience
Generic Competencies
• Ability to write complex letters, comprehensive reports and to perform complex calculations.
Skills and Attributes
• Excellent communication and interpersonal skills;
• Strong negotiation skills;
• Excellent problem solving and decision making skills; and
• Knowledgeable in accounting and credit analysis.