Job Description
JOB TITLE: CHIEF ICT OFFICER
REPORTING TO: ASSISTANT DIRECTOR INFORMATION, COMMUNICATION AND
TECHNOLOGY
DEPARTMENT: CORPORATE SERVICES
DIVISION: INFORMATION COMMUNICATION TECHNOLOGY
GRADE: CAJ 4
NO. OF POSTS 1
TERMS OF EMPLOYMENT: PERMANENT AND PENSIONABLE
MAIN RESPONSIBILITIES
Duties and responsibilities entail:
Managerial responsibilities: -
- Develop corporate Information Communication Technology (ICT) strategy, policies
and procedures by evaluating the organizational strategic objectives, identifying
challenges, evaluating trends, and anticipating requirements.
- Define standards associated with information management on appropriate
hardware and software and maintain quality service by establishing and enforcing
high-quality in ICT delivery and management.
- Develop ICT budgets in line with the organization’s overall objectives of
government sector audits
- Design and implement the data protection and security strategy to ensure data
security and disaster recovery measures are in place
- Effectively lead business processes automation by conducting automation
feasibility studies, requirements analysis, and cost comparisons & benefit analysis
- Ensure disaster recovery systems are fully operational at all times to assure business
continuity of all digital information in the Commission.
- Ensure staff development and arrange for user training programs to ascertain that
all system users are conversant with the relevant skills necessary to output on
assignments.
- Manage service level agreements and other contracts for the ICT unit in order to
acquire comprehensive service delivery
- Oversee the application and enforcement of the ICT procedures for the efficient
operation of all the Commission’s systems
Operational and Project Management: -
- Design, implement and manage the network infrastructure for local and wide area
networks (LAN/WAN) for the Commission’s communication
- Provide the technical support for maintenance of the Commission’s intranet,
website and other online platforms in support of the communications department
of the Commission
- Assess and carry out proactive market research and recommend on new
technology to be adopted
- Oversee the provision of technical support for all hardware and software by
external suppliers and ensure quality merchandising for the Commission
- Monitor ICT projects by reviewing their progress and evaluate the milestones
achieve.
- Plan, deliver and report regular ICT performance improvement programs and any
ad-hoc changes that may need to be implemented;
- Ensure that the Commission’s ICT systems are performing effectively, efficiently
and any changes made are in accordance with best practice standards;
- Plan and coordinate the installation and maintenance of efficient and effective
audio and video communication systems linking the Commission’s headquarters
with the regions;
- Monitor, diagnose and troubleshoot the ICT network, which includes but not
limited to routers, switches, application & database servers and telephony
communication systems for optimal service availability;
- Review and recommend approval for software and solutions requests to assure
compatibility with the technical environment, security and accessibility;
- Ensure proper management of change in use of new organizational systems
as guided by best practices and approved change management policy &
procedures;
- Responsible for all systems/data protection in line with approved data protection
procedures and best practice standards;
IT Security and Risk Management
- Preserve t h e Commission’s information assets by developing and implementing
disaster recovery and assurance procedures as well as information security and
appropriate control structures;
- Provide leadership, direction and guidance in assessing and evaluating information
and data security risks;
- Develop, implement and administer ICT security standards as well as services
and tools to address and mitigate ICT security risks;
- Responsible for day-to-day maintenance of the Data Recovery Plan, ensuring that
any system changes are reflected in the plan;
- Conduct and/or coordinate systems IT audits of new and existing technologies not
limited to vulnerability and penetration testing.
COMPETENCIES
For appointment to this position, a candidate must have: -
- Master’s degree in Information Systems, Information Technology Management,
Computer Science or any other ICT related discipline from a recognized
institution
- A Bachelor’s degree in Computer Science, Information Technology, Information
Systems; or any other ICT related discipline from a recognized institution
- At least 10 years’ experience, 5 years of which must be in a similar role preferably
in management preferably in the public sector
- Microsoft Professional Certification (MCP/MCITP/MCSE/MCSA);
- Cisco Certified Network Professional (CCNP)
- Be a member of a professional IT and /or computing body such as ISACA
- Meet the requirements of Chapter 6 of the Constitution of Kenya 2010.
OTHER KEY SKILLS:
- Knowledge of Cisco Router, switch and firewall configuration in LAN and WAN
environments backed up by relevant professional certifications;
- Knowledge of Windows Server 2008/12 environments and administration;
- Be proficient in Microsoft Office applications;
- Have a proven track record in delivering business application and process
automation projects with key interfaces to other systems within an organizational
setting;
- Have excellent communication, interpersonal and problem-solving skills;
- The job holder must be self- motivated and be able to work with minimal
supervision
CLEARANCE/COMPLIANCE CERTIFICATES
Applicants should attach copies of clearance and/or compliance certificates from:
- Kenya Revenue Authority
- Ethics & Anti-Corruption Commission
- Directorate of Criminal Investigations (CID)
- A credit reference bureau
- Higher Education Loans Board
The Closing date of applications is on 14th February’ 2022 at 4.30pm