Job Description
Information & Communication Technology Officers (4 Positions)
REF. No. KALRO/ICTO/II
Job Title :Information & Communication Technology Officer II
Job Grade: KR8
Job Reference Number: KALRO/ICTO/II
Duties and Responsibilities
i. Configuring and maintaining Local Area Networks and Wide Area Networks;
ii. Carrying out systems analysis, design and programme specifications in liaison
with users;
iii. Drawing up Hardware Specifications for Information Communication
Technology Equipment;
iv. Overseeing the process of configuration of new Information Communication
Technology equipment;
v. Analyzing designing, coding, testing, implementing computer programs;
vi. Maintaining a high degree of user services for all support queries and adhere
to all ICT service management principles;
vii. Designing, setting-up and configuring ICT systems and network systems;
viii. Carrying out systems analysis, design and programme specifications in liaison
with users;
ix. Developing, installing and testing ICT systems, networks and upgrades;
x. Resolving and restoring operational issues and ICT services
xi. Maintaining primary and disaster recovery data centres;
xii. Carrying out work and changes to the ICT infrastructure components;
xiii. Administering and maintaining LAN & WAN;
xiv. Evaluating systems and ensuring adherence to established performance
standards;
xv. Following up with vendors and service providers on warranty issues; and
xvi. Verifying, validating and certification of Information Communication
Technology equipment.
Job Requirements
i. Must have served as a Senior Information Communication Technology
Assistant or/in comparable position for a minimum period of three (3) years;
ii. Bachelor’s degree in any the following disciplines: -
Computer Science; Information Science; Information Technology; Business
Information Technology or equivalent qualification from a recognized
institution;
iii. Microsoft Certified Systems Engineer (MCSE); Cisco Certified Network
Administrator (CCNA); or any other equivalent qualification from recognized
Institution;
iv. High integrity and high professional standards;
v. Good communication and interpersonal skills;
vi. Commitment to continuous learning, performance improvement and
professional development;
vii. Fulfill requirements of Chapter six (6) of the Constitution of Kenya.