Job Description
PURPOSE:
Responsible for effectively handling claims and settling them within stipulated timelines.
PRIMARY RESPONSIBILITIES:
• Attend to clients queries and enquiries;
• Receive, acknowledge, register and process fully documented claims for payment;
• Scan, archive and file claims documents;
• Communicate to the clients on claims status;
• Update claims records to ensure correct data is maintained and
• Liaise with underwriters for missing underwriting claim details.
• Settle service provider invoices
PERSON SPECIFICATIONS
Academic Qualifications
• Bachelor’s Degree in a related field
• Diploma in relevant field / Relevant technical training certificate / part qualification in relevant professional field
Experience
• Up to one (1) years’ relevant experience
Skills and Attributes
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA