Job Description
MANAGER, RISK MANAGEMENT COORDINATION & QUALITY ASSURANCE,
JOB GROUP KNH6 (1 POST)
Job Purpose
An officer at this level will be responsible to Director, Planning & Strategy in provision of
quality health care services.
Duties and Responsibilities
a) Providing expert advice and guidance on risk management and quality assurance
issues;
b) Advise management on the best practice risk management strategies for
identification, measurement, analysis and treatment of risk;
c) Advising and co-ordinating the implementation of business risk management
initiatives;
d) Provide a methodology to identify and analyze the financial impact of loss to the
organization, employees, the public, and the environment;
e) Integration information systems into risk and compliance operations.
f) Facilitating identification and evaluation of risks in liaison with other departments;
g) Assist in the review of major contracts, proposed facilities, and/or new program
activities for loss;
h) Directly implement all System wide and institution-specific risk management
policies and procedures;
i) Providing necessary definition, development and deployment of service quality
assurance strategy, addressing all phases of product service delivery;
j) Assuring the viability, functionality and effectiveness of essential quality assurance
tools;
k) Evaluate existing policies and procedures to find weaknesses;
l) Coordinating the preparation and implementation of the hospital’s quality
management system through quality assurance Programs;
m) Coordinating and providing oversight on risk management of the institution;
n) Coordinating departments to establish standards, systems and procedures for
quality assurance;
o) Ensure that risk management framework is implemented in all business units;
p) Ensure buy-in for ERM across the organization;
q) Work with other managers in establishing and maintaining effective risk
management programs in their functional areas.
Qualification and Experience
a) Bachelor’s Degree in Social Sciences, Biology and Biological Sciences or relevant
field from a recognized University;
b) Master’s Degree in Social Sciences, Biology and Biological Sciences, Public
Health or relevant field from a recognized University
c) Certificate in Leadership/Management Course lasting not less than 4 weeks from
a recognised institution.
d) Evidence of proficiency in computer applications.
e) A minimum period of eight (8) years relevant work and at least three (3) years’
experience in a supervisory capacity