Job Description
Position : Relationship Executive
Department : Client Services
Reports to : Branch Manager
Location : Crystal Rivers - Athi River
No. of Posts : 1
Application Deadline : 2023-09-11
Job Objective/Purpose
To enhance growth of the products and services through marketing of the assigned unit.
• Key Responsibilities
1. Conduct market research – understanding of the healthcare landscape within their mapping
2. New business acquisition & cross selling of the existing services – (new services uptake, packages – wellness, surgical or any other) – proposals and quotations – Targets to be set based on budgets
3. Developing annual marketing plan – to be reviewed quarterly
4. Working with the marketing team to enhance facility brand visibility
5. Plan and conduct marketing activities
6. Generate marketing & CSR reports
7. Pitching, developing proposals and sending quotations to potential clients
8. Organize and facilitate service meetings with clients
9. Enhance communication through various platforms – Digital, WhatsApp & bulk sms
10. Drive innovation
11. Drive client experience
Personal Specifications
1. Bachelor in business administration (Sales and Marketing Major) or any other related degree
2. Membership in MSK is required
3. Professional qualification in CIM is an added advantage
4. Minimum experience of 3 years experience
5. Organizational Awareness and detailed-oriented
6. Strong interpersonal and communication skills, teamwork and reliability