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Relationship Officer - Town Office Job at CIC Group

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  • Experience Required:3 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Customer Service
  • Minimum Education: Degree
  • Job Location: Nairobi, Kenya
  • Posted on: November 2, 2023
  • Last Date: November 8, 2023

Job Description

PURPOSE:
To generate revenues and maintain relationship from the branch sector.

PRIMARY RESPONSIBILITIES:
• Generating new business from various sectors;
• Servicing existing clients;
• Training new and existing clients on products;
• Attending to customers complaints;
• Preparations of quotations;
• Promoting CIC brand;
• Develop and maintain close working relationships with church-based intermediaries;
• Building and maintaining strategic relationships in the church sector and
• Ensuring proper coding of business to ensure proper capturing of church business.

Academic and Professional Requirements
-Bachelor’s Degree Bachelor’s degree in Commerce or in a related field
-Computer literate in MS Office and other office applications
-Certification in either of the following will be an added advantage; ACII, AIIK or COP

Special Position Requirements:
• The role holder may be required to travel to distant branches or wherever the Company has any interest.
• Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.



Skills Required

Conflict Management
Planning
Effective Communication
Negotiation Skills
Influencing Skills
Customer Focus

Application Details


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