Job Description
Applications are invited for the following position:
ICT ASSISTANT - USAID FAHARI YA JAMII PROGRAM- AD/11/266/2023, 1 POST
The Project
The University of Nairobi is implementing a United States Agency for International Development
(USAID) project (USAID Fahari ya Jamii) to support implementation of the Kenya Health
Partnerships for Quality Services (HIV, FP/RMNCAH, Nutrition and WASH) in Nairobi and
Kajiado Counties. To successfully implement, the project seeks to competitively fill the above
position:
The Position
This is a fulltime position supporting Nairobi and Kajiado Counties
Job Summary
The ICT Assistant will ensure overall ICT support for Fahari Ya Jamii offices and supported
facilities on all ICT functions ensuring smooth, problem free and well-documented systems to
ensure the goals of USAID Fahari Jamii strategic plan are in progress.
Duties and responsibilities
Specifically, ICT Assistant will perform the following job duties:
i. Assist with the development, implementation, and maintenance of software solutions.
ii. Troubleshoot and resolve network issues to ensure seamless operations.
iii. Collaborate with the ICT leads to provide technical support to end-users.
iv. Demonstrate expertise in Health Management Information Systems, particularly
KenyaEMR and WebADT.
v. Carry out proactive assessment of user needs in terms of software and applications and
installation of the same on computers for all relevant users
vi. Integrate security, physical control solutions for all confidential data and systems.
vii. Enhance office IT system through appropriate upgrades and advise Operations Unit on
changes or improvements required.
viii. Carry out any other assigned duties within the overall function commensurate with the
level of responsibilities of the position.
Job specifications
i. Bachelor's degree in ICT, Software Engineering, or Computer Science.
ii. Proficiency in the use of ICT particularly in development of web‐based solutions, working
with databases, programming languages and software development
iii. A minimum of 2 years of relevant work experience.
iv. Familiarity with Health Management Information Systems (HMIS), including KenyaEMR
and WebADT.
v. Good organisation, interpersonal, negotiation and high level of computer skills, including
excellent knowledge of Microsoft Office applications
Terms of appointment
This a position whose tenure is one (1) year contract renewable based on performance and by
mutual consent. The salary is negotiable depending on the level of education and work
experience.