Job Description
I. Job details
1. Department Logistics Department
2. Country / Location Kenya Program / Nairobi Country Office
3. FundsPro cost allocation (e.g. 000017.2.1.)
4. Job name IT Officer (m/f)
5. Title of job holder IT Officer
6. Salary Group SG 6
7. Immediate superior (in disciplinary
matters)
Head of Logistics
8. Subordinate position(s) None
9. Representation
represents to be decided on relevant occasions
is represented by to be decided on relevant occasions
10. Contract period One Year with possibility for extension
II. Objectives, duties, areas of responsibility
1. Objectives of the position
The aim of the position is to ensure the functioning and security of the program’s information
technology components and systems.
2. Duties and area of responsibility
2.1. Duties with own area of responsibility
• Maintain the programmes’ hardware and software:
o Ensure the functioning of all hardware (laptops, servers, desktop computers etc) in
accordance with Welthungerhilfe standards
o Maintain printers, digital cemeras, scanners and other hardware components
o Ensure smooth running of all software to the latest versions
o Continuously update software systems
o Record updates in hard and software (inventory)
o Solve hard and software problems
o Arrange for follow up on external maintenance services
o Advice and train Welthungerhilfe staff in electronic data processing
o Recommend the purchase of new and upgrading of existing hardware/software
components and systems
• Manage the installation and security of information technology components and
systems
o Manage the overall administration of the IT system
o Install and maintain a local area network (LAN)
o Establish proper back up systems and ensure system security
o Periodically update anti-virus software
o Development of databases as may be required
2.2 Duties without own area of responsibility
• Fulfilment of any other tasks which are assigned by the management and correspond
in general with the character of this position.
2.3. Specific activities and duties of the position/position specific
• Be part of procurement tender process for electronic equipment
3. Job requirements
Knowledge/Qualification
• University Degree in Computer Engineering, Computer Science, Information
Technology or other related fields of study from a credited learning institution .
• Certifications on Microsoft server administration or CCNA is a plus.
Experience
• Minimum of 3 years in relevant work experience as IT professional or IT support staff
NGO work experience is a plus
Demonstrated Skills and Competencies:
• Excellent technical knowledge of PC hardware, including Microsoft platforms (Excel,
Outlook...)
• Knowledge of NAS Server is a MUST
• Experience installing, configuring, and managing both wired and wireless LAN.
• Excellent communication and interpersonal skills required.
• Customer/Client service experience – clients being the staff