Job Description
ASSISTANT MANAGER RESEARCH, KTB GRADE 4 (Renewable Two Years Contract)
KEY RESPONSIBILITIES:
(i) Assist in developing and implementing KTB’s Research strategy, policies, mission and vision.
(ii) Prepare the Research budget for approval.
(iii) Undertake monitoring and evaluation of marketing performance.
(iv) Ensure timely and efficient implementation of Research strategy and Annual Work Plan (AWP)
and ensure that departmental performance targets are set and achieved.
(v) Implementing policies to ensure that Research is effectively used to support the business
objectives of KTB to increase productivity and increase results in order to ensure internal and
external customer satisfaction and ensure seamless interdepartmental linkages.
(vi) Identify process improvements in Research that reduce cost, improve quality and allow for the
more efficient usage of organizational resources.
(vii) Implement Quality Management System within the Research unit.
(viii) Support the assessment of market or product opportunities through delivery of relevant and
timely market intelligence
(ix) Support the analyzing of customer needs and customer satisfaction through specific market
research projects: quantitative and qualitative analysis to include client segmentation and
making recommendations based on research.
(x) Ability to mine and analyse marketing data from research as an added advantage
Key Qualifications and Experience
The ideal candidate must possess the following:
(i) Six (6) years’ relevant experience
(ii) Bachelor’s Degree in Research Applications, Mathematics, Statistics & Economic or its
equivalent
(iii) Master’s Degree Research Applications, Statistics, Economic, Business Administration or its
equivalent
(iv) Certificate in project management, monitoring and evaluation or any relevant field
(v) Management course lasting not less than four (4) weeks from a recognized institution will be
an added advantage
(vi) Proficiency in Computer Applications