Job Description
Title: Sales Team Leader – Microfinance,
Industry: Microfinance,
Location: Nairobi, Kitengela, Mombasa & Ruiru,
Gross Salary: Kshs 40k + Commission,
Our client is a fast-growing Microfinance Bank that seeks to hire a well-experienced and result-oriented candidate to fill in the position of Sales Team Leader who will be tasked with generating revenue through sales while offering an excellent customer experience.
Key Responsibilities
• Develop and implement sales strategy. This includes developing strategic sales plans that expand the customer base and ensuring that the company maintains a strong industry presence.
• Responsible for the day-to-day activities of the sales and customer support Team.
• Meet your Target and those of the team as a whole.
• Assist in the smooth running of the section and its team.
• Ensure continuous and thorough training of sales agents through mastery of product knowledge.
• Perform competitor analysis to determine optimal pricing, price review and surveys to ensure profitability and sustainability.
• Achieve maximum profitability and growth in accordance with organization plans.
• Maintain accurate records of leads/prospects, pricing sales and activities.
• Prepare and deliver sales reports to management.
• Establish and maintain effective working relationships with clients, staff and other partners.
• Ensure client complaint resolution and excellent customer service
• Report on the performance of team members and mission-related goals.
Skills & Qualifications
• A Diploma in Business Administration, Finance or a related field of study from a reputable University
• At least 2 years of sales experience in a Microcredit, Log book loans etc.
• Experience in credit origination and credit risk assessment in a lending environment.
• Flexible and resourceful; the ability to work in a fast-growing institution.
• Analytical Thinking
• Customer Focused.
• Entrepreneurial spirit.
• Excellent communication skills.
• Strong leadership skills and ability to develop staff
• Strong Financial Acumen.
• Candidates who are 35 years and above are encouraged to apply.