Job Description
ASSISTANT MANAGER ICT - KRC/HR/2023/06
Job purpose
A principal ICT Officer may be deployed to perform the following duties and responsibilities in any of the
following functional areas:
Primary responsibilities
Business Applications
Duties and responsibilities at this level will entail:--
(i) Supervising the implementation and adoption of the ICT strategies, policies and standards related to
business applications amongst staff and stakeholders.
(ii) Advising the ICT Manager on appropriate system control by incorporating measures to safeguard the
systems against abuse through unauthorized physical and logical access.
(iii) Reviewing ICT business application requirements and specifications to ensure conformity to set standards.
(iv) Monitoring ICT business applications to guarantee uptime and effectiveness, efficiency in service delivery.
(v) Drive the planning and development of the network infrastructure design and services, including TCP/IP,
Internet access, local area networks (LAN) wide area networks (WAN) and storage area networks (SAN).
(vi) Frequent monitoring of the security logs to forestall network outages occasioned by security breaches.
(vii) Ensure conformance to Business continuity requirements by reviewing continuity plans and status reports.
(viii) Managing of outsourced ICT business applications services and service providers to ensure attainment of
project objectives.
(ix) Collaborating with colleagues in the ICT business infrastructure section.
(x) Interface with line managers to determine and define business application support initiatives and solutions
for improving service efficiency and effectiveness
(xi) Developing, configuring, and implementing ICT systems across the corporation.
(xii) Documenting new and existing workflows for the corporation’s business applications.
(xiii) Design and configuring business applications and all shared information repositories.
(xiv) Compiling overall systems documentation for all business applications used in the Corporation.
(xv) Coordinating the development and implementation of ICT user training programs in liaison with the
capacity building and Human Resource department.
(xvi) Managing of outsourced ICT business application services and service providers to ensure attainment of
project objectives.
Business Infrastructure
Duties and responsibilities at this level will include.
i) Designing, implementing, and maintaining and test strategies, procedures and contingency plans for all
systems, data, and components.
ii) Managing major ICT infrastructures related projects through the complete project lifecycle from project
initiation to end project review.
iii) Managing the ICT infrastructure to ensure that appropriate action is taken to investigate and resolve all
reported incidents and problems associated with the ICT infrastructure in line with the SLA.
iv) Reviewing ICT business infrastructure requirements and specifications to ensure conformity to set
standards.
v) Leading ICT teams carrying out infrastructure assignments.
vi) Ensure conformance to business continuity plans and status reports.
vii) Management of outsourced ICT business infrastructure services and service providers to ensure attainment
of project objectives.
viii) Preparation of reports on performance of ICT infrastructure.
ix) Implement IT continuous infrastructure improvement programs.
x) Participate in budget process.
xi) Developing configuring and implementing ICT infrastructure across the corporation.
xii) Design and configure business infrastructure servers and systems.
xiii) Coordinating the compilation of overall systems documentation for all business infrastructure used in the
corporation.
xiv) Configure group policies and design proper rights and privileges across servers.
xv) Monitor infrastructure related ICT risks and advise on appropriate control measures.
ICT Security
i) Designing, implementing, and monitoring of security policies in the corporation.
ii) Ensuring the monitoring and implementation of security measures for the protection of computer systems,
networks, and information in the data center.
iii) Ensuring that the ICT infrastructure is kept secure from internal and external threats and that all privileges
are proactively managed.
iv) Ensuring implementation and maintenance of test strategies, procedures and contingency plans for all
systems, data, and components.
v) Reporting all security incidents and problems associated with the ICT infrastructure in line with SLA.
vi) Configuring Business continuity systems and prepare continuity plans and status reports.
vii) Reporting infrastructure related ICT risks and advice on appropriate control measures.
Person Specifications
For appointment to this grade an officer must have:
i) A minimum of eight (8) years relevant work and at least three (3) years in a supervisory role.
ii) Bachelor’s degree in any of the following disciplines: Information technology.
iii) Computer Science/ Engineering, software Engineering, System/Business Analysis, Business Information
Technology, or its equivalent from a recognized Institution.
iv) Master’s degree in information technology or equivalent from a recognized institution.
v) Professional Certification such as Certified Web Developer, MCSD, Oracle Certification Developer, Certified
Cisco Networking, Huawei, Ethical Hacking, IT Forensic, EC- Council certification, certified MCSE, MCDBA,
NET, Oracle certification in database, MIS or equivalent from a recognized institution.
vi) Membership of a relevant professional body.
(xi) Fulfilled the provisions of Chapter Six (6) of the Constitution.