Job Description
MANAGER, BENEFITS
Reporting to the General Manager (Social Security), he/she will be responsible for
overseeing the benefits payment process in the Fund and reengineer the process as need
arises and ensure member benefits are paid out on a timely basis.
KEY RESPONSIBILITIES: Establish policies, systems and processes to ensure the effective processing and
payment of benefits; Ensure that benefits are computed promptly, accurately and efficiently; Identify areas/opportunities for the improvement of the Fund’s benefits payments
process in order to ensure improved service delivery; Receive and process legitimate claims; Re-engineer the benefits process and ensure reduced benefits processing time; Plan, organize and coordinate the benefits processing function; and
Analyze claims processing effectiveness and efficiency within branches.
JOB REQUIREMENTS/SPECIFICATIONS: Master’s Degree in any of the following disciplines: Actuarial Science, Social
Sciences, Business Administration, Law, Public Relations, Marketing or related field
from a recognized institution; Bachelor’s Degree in any of the following disciplines: Actuarial Science, Social
Sciences, Business Administration, Law, Public Relations, Marketing or related field
from a recognized institution; Professional qualification in a related field will be an added advantage; At least ten (10) years’ work experience, five (5) of which should be in a senior
management position; Membership to a relevant and accredited professional body and in good standing; Leadership course from a recognized institution or a Certificate in Corporate
Governance; Certificate in computer applications from a recognized institution; and
Fulfilled requirements of Chapter 6 of the Constitution.
COMPETENCIES: Integrity
Ability to build and work through teams; Interpersonal skills; Communication skills; Strategic thinking; Business acumen; and
Critical and analytical thinking.