Job Description
Job Title: Receptionist
KNBS: Level 8
Ref: KNBS/Recp./6/2023
No. of Positions: 1
Monthly Remuneration:
Basic Salary: Kshs. 46,500 - Kshs. 70,500
House Allowance: Kshs. 8,000
Commuter Allowance: Kshs. 8,000
Terms of Employment: Permanent and Pensionable
Job Purpose: Reporting to the Manager Administration, the jobholder will be
responsible for undertaking activities in the Administration Division.
Key responsibilities
i. Guiding and ushering in visitors;
ii. Registering and issuance of passes;
iii. Maintaining visitors register and making follow-ups on enquiries;
iv. Responding to visitors queries and telephone inquiries;
v. Handling routine enquiries;
vi. Making and receiving calls;
vii. Receiving and guiding visitors.
viii. Managing the telephone call register.
ix. Any other duties lawfully assigned by the supervisor.
Requirements for appointment
i. Diploma in Customer Care Services and Front Office Operations or any other
related qualifications from a recognized institution;
ii. Must have a Certificate in computer applications from a recognized institution.