Job Description
TNH/HRD/QAO/22/11/2023
This role is responsible for implementing, maintaining and updating the Hospital’s
Quality, Food Safety, Environment, Occupational Health and Safety (QESH)
Programmes. The job holder is further responsible for planning and executing the
effectiveness, of quality activities/systems in the Hospital.
ROLES AND RESPONSIBILITIES:
Reporting to the Head of Risk Compliance, the Officer shall be responsible for the
following tasks amongst others:-
a) Maintain all documentation related to Quality, Environment, Food Safety,
Occupational Health and Safety Programmes in the hospital;
b) Plan and facilitate documentation of quality objectives, environmental aspects,
environmental management plans and objectives in departments;
c) Track progress in implementation of quality, environment, food safety, occupational
health and safety objectives in departments;
d) Liaise with HODs and ensure that the departmental polices and other standard
operating procedures are reviewed and approved appropriately and the hospital
repository is updated;
e) Develop quality systems training and awareness schedule for departments to
facilitate continual quality improvement with International standards for excellence
in healthcare services;
f) Conduct/ review food safety hazard analysis along the food chain and document
pre-requisite programs, operational prerequisite programs and critical control points
including monitoring systems;
g) Ensure legal and statutory compliance by conducting EMS & OHS legal/ statutory
evaluation and address the emerging/ identified gaps;
h) Organize and facilitate quality systems internal audits by documenting
preparations, assignments schedules and notifications;
i) Design and review on continuous basis EMS, food safety, occupational health and
safety inspections checklists;
j) Plan and execute EMS, food safety, occupational health and inspections in
departments;
k) Work closely with HODs to ensure their department’s QEOHS requirements are in
place;
l) Participate in Quality, environment, food safety and occupational health and safety
accidents/ incidents, dangerous occurrences investigations and document findings;
m) Ensure that all internal and external Quality, Environment, Health and Safety
communication materials are in place and conforming;
n) Collate findings and document quality systems audit reports;
o) Identify, interpret and communicate the standards as applicable to the hospital and
to each functional level;
p) Facilitate the documentation (manuals, policies, procedures/SOPs, work
instructions, protocols, guidelines, objectives etc.) requirements as indicated in the
standards (Quality MS 9001-2015, Environmental MS 14001-2015, Food SMS 22000-
2018, Joint CIA – 6th edition, OSHA-2007);
q) Distribute and disseminate the updated procedures as and when necessary;
r) Plan for, conduct, report on and make follow ups of audits (Internal and external)
inspections also internal and external, and patient safety tracers;
s) Maintain all certification schedules for accreditation, re-accreditation and internal
audits
t) Ensure regulatory occupational health and safety risk assessments, fire audits,
health and safety audits and incidents/accident reports to DOHSS;
u) Participate in drills to tests hospital emergency plans and identify improvement
needs; and
v) Any other responsibilities that may be assigned to the job holder by the supervisor
from time to time.
QUALIFICATIONS, SKILLS AND EXPERIENCE: -
▪ Bachelor’s degree in Environmental Studies or Bachelor of Science in Environment
or any other relevant field from a recognized institution.
▪ Must be a qualified ISO Quality systems implementer and auditor and have Gemma
kaizen training.
▪ Minimum of 3 years’ relevant experience preferably in quality systems (QMS, EMS,
FSMS & OHS).