Job Description
MEMBERSHIP SERVICES OFFICER Ref. MSO-001/2022
Department: Registration & Membership Services
Reporting To: Registrar
Job Summary:
To manage membership services and processing of registration and licensing of procurement and supply chain management professionals.
KEY DUTIES AND RESPONSIBILITIES
Registration and licensing of Members
- Ensure recruitment and retention of members.
- Facilitate the registration process and issuance of membership cards, certificates and licenses.
- Support monitoring of compliance to registration and licensing requirements
- Support evaluation of syllabi for purpose of admitting members
Membership Services
- Attend to membership inquiries.
- Manage correspondence on membership
- Identify topical areas on procurement and defines the scope for presentations for membership forum and capacity development initiatives.
- Coordinate advisory services to corporates.
- Develop value-add services to members
- Coordinate member networking initiatives (forums, sensitization workshops)
Documentation and Records Management
- Manage member’s data base.
- Manage and updates members’ records.
Support development of policies
- Contribute to development of operational policies, planning and Strategies under the membership function
- Provide secretariat services to Registration Committee and strategizing on outcomes and implementation with committee members.
- Contribute to the delivery of departmental plans and projects
Support CPD delivery initiatives
- Confirmation of members’ CPD status
- Support identification of trainers
QUALIFICATION AND KNOWLEDGE
- Bachelor’s Degree in a Business related course
- Professional Certification in Supply Chain Management;
- Membership to the Kenya Institute of Supplies Management (KISM) in good standing.
EXPERIENCE
- Six (6) Years of relevant working experience; 3 years of which should be in a supervisory role
- Work experience in a similar professional body is an added advantage
SKILLS/COMPETENCE
- Experience in Database Management
- Organizing skills,
- Communication and interpersonal skills.
- A team player with strong analytical skills.
- ICT skills