Restaurant Manager | Brites Management Services | Job Opportunity

  • Experience Required:3 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Management
  • Minimum Education: Diploma
  • Job Location: Nairobi, Kenya
  • Posted on: September 18, 2023
  • Last Date: Not Specified

Job Description

Duties and Responsibilities

· Oversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish.

· Creates a positive team atmosphere among team members Maintains records of staff periodic manner and operating costs.

· Provides feedback and coaching to the team regularly.

· Understand building capability through Cross-training

· Treats all team members fairly, and with respect.

· Sets high standards for appropriate team behavior on shift

· Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.

· Arrange for maintenance and repair of equipment and other services.

· Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.

· Ensures new products are executed properly for the following rollout.

· Is capable of handling angry customers with a friendly/calm attitude.

· Ensures product quality and excellent service.

· Shows enthusiasm about guests within the restaurant.

· Is flexible in dealing with changes/problems (e.g., being short-staffed).

· Has effectively forecasted restaurant needs.

· Shifts priorities and goals as work demands change.

· Priorities tasks effectively to ensure the most critical tasks are completed on time.

· Delegates and follow-up effectively.

· Taking Ownership of issues or tasks and also giving detailed updates to the F&B manager and General Manager.

· Seeks, listens, and responds to guest feedback.

· Coaches team on how to exceed Guest expectations.

· Does not blame others; takes accountability for problems.

· Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.

Key Requirements Skills, experience and qualification

· Proficiency in using computer software to monitor inventory, track staff schedules, and pay, and perform other record-keeping tasks.

· Ladies preferred for diversity

· 3 plus years’ experience in a busy restaurant

· Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.

· Assist in planning regular and special event Menus.

· Degree, or Diploma in Hotel Management or equivalent

· Has effectively managed Team Members

· Previous experience in a similar job role.

· Coached and improved the performance of at least one poorly performing Team member/Manager.

Skills Required

Team Management Skills
Coaching Skills

Application Details

· If you meet the above qualifications, skills and experience send CV urgently to quoting the job title as the subject line on your email

· Interviews will be conducted on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.