Job Description
Ref No. CPSB/TTC/11/2023
POSITION: OFFICER ADMINISTRATOR JOB GROUP CPSB 10 (J)
Number of Posts: Two (2) Posts
Terms of Service: Permanent
Basic Salary Scale: As provided for by the Salaries and Remunerations Commission
Duties and Responsibilities
As Senior Office Administrator will be deployed to work for a Head of Department. Duties and
Responsibilities at this level entail: taking oral dictation; using e-office for research and process
data; operating office equipment; attending to visitors/clients; handling telephone calls; co-
ordination schedules of meetings and appointment; ensuring security of office records,
equipment and document, including classified materials; preparing responses to routine
correspondence, managing office protocol and etiquette, managing petty cash; monitoring
procedures for record keeping; of correspondence and file movement; maintaining an up to
date filing system in the office; coordinating travel arrangement; handling customer inquiries
and complaints; supervising junior staff, establishing and undertaking any other office
administrative service /duties that may be assigned.
Requirements for Appointments
1. Served in the grade of Office Administrator for a minimum of three (3) years
2. Diploma in secretarial Studies from KNEC
OR
1. Business Education Single and Group Certificate (BES & GC) Stages I, II, and III from
the KNEC in the following subjects;
Typewriting III/ Computerized Document Processing III
Business English III/ Communication II
Commerce II
Office Practice/ Office Procedures II
Information Communication and Technology III
Foundation of Accounting I
Financial Accounting II
Shorthand I
Office Administration and Management III
Secretarial Duties II
2. Certificate in Customer care
3. Certificate in Computer Application; MS Word, MS Excel MS Access MS Powerpoint
and MS internet from a recognized institution
4. Demonstrate professional competence in office administrative service.