Job Description
Reporting to General Manager, the job holder will be responsible for providing overall support and coordination of the ICT infrastructure and services.
Main Duties and Responsibilities
• Ensuring sound maintenance of network system as per set standards,
• Controlling the accessibility of the data in the network,
• Providing support services to network users as and when required,
• Monitoring and reporting any major malfunction of the network system,
• Ensuring safe custody of equipment and network systems,
• Participating in network planning, design, development, deployment, and modification,
• Performing preventive maintenance to ensure maximum uptime,
• Enforcing of set policies regarding network usage and security,
• Evaluating and identifying effectiveness of current architecture, business security issues, loopholes and escalate for remedial action,
• Monitoring and analyze existing Intrusion Detection Systems to identify security issues and recommend areas of update,
• Identifying potential threats, weaknesses and implement mitigation protocols for the data center,
• Ensuring the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies,
• Carrying out systems backup,
• Maintaining the TOS and giving support to users,
• Preparing incidents reports and maintaining current knowledge base of relevant scenarios in the security field,
• Performing any other relevant duties that may be assigned by the supervisor.
Knowledge and Skills Required:
The Job holder must possess the following;
• Bachelor of Science, ICT or its equivalent
• Minimum of five (5) years in a dynamic business entity
• Membership to CSK will be an added advantage
• Related certification in Information and Community Technology from accredited institutions
• Must demonstrate high integrity and ethical practice
• Must demonstrate ability to execute work assigned with minimum supervision
• Must be a team player who is able to work cordially in teams
• Must demonstrate ability to multitask.
• Should have ability to solve problems by applying relevant knowledge
• Must have the ability to communicate for both written and oral communication
• Must be able to work under pressure
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals
• Must be able to deliver targets, and a good planner who pays attention to detail
• Must have knowledge in use of MS office packages