Job Description
ICT OFFICER I - JOB REF NO. MIC/010/2023 (ONE POST)
Terms of Service-contract for a term of five (5) years and may be eligible for
reappointment subject to acceptable performance.
Duties & Responsibilities
i. Maintaining and developing the ICT infrastructure to ensure best value and to support fit for
Purpose systems and solutions.
ii. Providing effective and efficient ICT support;
iii. Help install and support of all ICT hardware and software;
iv. Maintain local and wide area networks and support remote working;
v. Performing system backups and recovery;
vi. Proactive assessment of user needs in terms of software and applications and installation
of the same on computers for all relevant users in the corporation;
vii. Consistent and timely troubleshooting support provided to all projects and personnel;
viii.Developing and implementing the corporation’s ICT policies and ICT strategic plan;
ix. Providing leadership and direction to the ICT and Digital Service and ensure that the
service is efficient, effective and delivers value for money;
x. Providing direction and guidance with respect to the corporation’s information systems on
the selection, implementation and operation of security and controls;
xi. Managing the available workforce and ICT resources to ensure that the planning,
Development and delivery of specified ICT services achieve agreed levels of service and data
integrity;
xii. Keeping abreast of new methods and trends in ICT technology and products in order to
advance and improve the corporation’s ICT capability;
xiii. To be the principal adviser to management by providing strategic advice and guidance in
all aspects of ICT as required;
xiv. Enhancing office IT system through appropriate upgrades and advise on changes or
improvements required;
xv. Any other duties as may be assigned.
Requirements for appointment
i. Be a Kenyan citizen;
ii. Bachelor’s degree in Information Communication Technology, Computer Engineering,
Computer Science, Business Information Technology or a related field from a recognized
University;
iii. Master’s Degree in a related field from a recognized University will be an added advantage;
iv. Have had experience for a period of not less than five (5) years in providing ICT services;
v. Demonstrated a high level of professional competence and outstanding management
qualities in computerized information systems;
vi. Fulfil the requirements of Chapter Six of the Constitution.
PERSONAL QUALITIES IN ADDITIONAL TO THE ABOVE REQUIREMENTS.
i. Communication skills
ii. Team building
iii. Ability to work under pressure
iv. Attention to detail
v. Interpersonal skills
vi. Collaboration skills