Duties and Responsibilities
· Deliver value proposition to potential customers, through scripts.
· Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.
· Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.
· Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.
· Accurately document the customer’s personal information including name National ID, and phone number.
· Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.
· Maintaining accurate records of leads converted to sales.
· Ensure follow-ups are done to actualize future registrations and subsequent sales
· Contact potential or existing customers to inform them about the services
· Answer questions about services or the company
· Ask questions to understand customer requirements and close sales
· Tele sale- reaching potential clients through effective telephone marketing
· Explain the services to clients via telephone
· Email marketing and social media marketing
· Develop creative pitches and propositions and follow up with existing clients
· Use of initiative to identify and follow up opportunities with clients who are not already on the database
· Ensure creativity in reaching out new customers
· Achieve monthly set targets
· Network for leads and arrange for meetings with potential customers
· Close business and do follow ups
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Key requirements, skills and qualifications
· 2 years in marketing training course
· Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position
· A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.
· A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance
· 3 years’ experience in service industry (tele sales)
· Good experience in selling over the phone
· Must have worked with sales targets
· Record of achieving and exceeding sales targets
· Demonstrated communication skills for closing sales
· Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance