Director of ICT (CA3) at Communications Authority of Kenya

  • Experience Required:12 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Information Technology
  • Minimum Education: Degree
  • Job Location: Nairobi, Kenya
  • Posted on: May 26, 2023
  • Last Date: June 23, 2023

Job Description

Ref. D/ICT/2023
Job Title: Director of ICT (CA3)
The Communications Authority of Kenya (The Authority) is the regulatory agency responsible for
regulation of the communications sector in Kenya. We are committed to promoting and facilitating
the development of a vibrant and inclusive communications industry. As part of our strategic
objectives, we are seeking a highly skilled and experienced Director of IT to join our team. This
is a key leadership role responsible for overseeing the planning, development, implementation,
and management of the organization's IT infrastructure, systems, and services.

Job Summary:
Under the supervision of the Director General, the Director of IT will provide strategic leadership
and technical expertise in managing the Information Technology function of the Authority. This
role requires a deep understanding of IT infrastructure, systems development, cybersecurity, and
emerging technologies. The successful candidate will be responsible for formulating and
implementing IT strategies, policies, and initiatives to support the organization's objectives and
ensure the delivery of efficient and reliable IT services.
1. Advise the Authority in development and implementation the IT strategy and roadmap in
alignment with the organization's goals and objectives.
2. Provide expertise in the planning, design, implementation, and management of the
organization's IT infrastructure, systems, networks, and applications.
3. Ensure the availability, security, and reliability of IT systems and services, including data
centers, servers, storage, networks, and cloud solutions.
4. Advise the Authority in the development and implementation IT policies, procedures, and
guidelines to ensure compliance with relevant standards, regulations, and best practices.
5. Lead the evaluation, selection, and implementation of new technologies and solutions to
enhance operational efficiency and effectiveness.
6. Manage IT projects, including budgeting, resource allocation, and project tracking, to
ensure timely and successful delivery.
7. Develop and maintain disaster recovery and business continuity plans to mitigate the risks
of system failures and data loss.
8. Ensure the implementation and maintenance of robust cybersecurity measures, including
network security, access controls, and incident response.
9. Oversee the management of software development, maintenance, and support activities,
ensuring adherence to software development lifecycle best practices.
10. Foster a culture of innovation and continuous improvement, promoting the adoption of
emerging technologies and best-in-class IT practices.
11. Collaborate with internal departments and external stakeholders to understand their IT
needs and provide solutions that align with business requirements.
12. Develop and manage vendor relationships, including contracts and service level
agreements, to ensure the delivery of high-quality IT services.
13. Stay updated on industry trends, emerging technologies, and regulatory changes related to
IT, and provide recommendations on their application and impact.
14. Develop and lead a high-performing IT team, providing guidance, mentorship, and
professional development opportunities.

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
Master's degree preferred.
2. A minimum of 12 years of experience in IT management and at least four (4) years in a
management role position in the public service or private sector.
3. Professional certifications in IT, such as CISSP, PMP, or ITIL
4. Fulfill the requirements of Chapter Six of the Constitution (2010).

Key Competencies:
1. Experience developing strategic IT plans for organizations of similar size or larger
2. Strong knowledge of IT infrastructure, systems development, cybersecurity, and emerging
technologies as well as IT governance frameworks, such as COBIT or ITIL.
3. Solid understanding of network architecture, servers, storage, cloud solutions, and data
center management.
4. Strong leadership and team management skills, with the ability to motivate and inspire a
diverse team of IT professionals.
5. Strong analytical and problem-solving skills, with the ability to identify and resolve
complex IT issues.
6. Strong communication skills, including the ability to communicate with and understand
the needs of non-technical internal clients and external partners.
7. Experience in project management methodologies and tools and deep familiarity with the
agile development process and DevOps.

Skills Required

ICT Skills
Communication Skills

Application Details

Terms and Conditions of Service for the Advertised Positions
The Authority offers a competitive package in line with its Human Resource Policies and Procedures
and Public Service Guidelines.
Director level appointments shall be for a five (5) year contract term renewable subject to satisfactory
performance while the position of Deputy Director Human Resource Management shall be for three (3)
years. The rest of the positions will be on permanent and pensionable terms.
The full details of the advertisement can be accessed on
Documents to be submitted by the applicants
Applications should be accompanied by a detailed curriculum vitae (CV) and copies of relevant
academic and professional certificates.

Shortlisted candidates will be required to submit the following documents: -
i. Tax Compliance Certificate from the Kenya Revenue Authority (KRA).
ii. Certificate of Clearance from the Higher Education Loans Board (HELB).
iii. Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
iv. Dully filled and stamped Self-Declaration/Clearance from the Ethics and Anti-Corruption
Commission (EACC).
v. A Clearance Certificate from an approved Credit Reference Bureau (CRB).
The Self-Declaration form from the EACC should indicate the respective position that is being applied
Only shortlisted candidates shall be contacted for interviews.
Submission of Applications
The application letter indicating the specific position and reference number should be addressed to:
The Director General
Communications Authority of Kenya
P.O. Box 14448
Nairobi 00800.
Applicants are invited to submit applications via email address: by Friday, 23rd June,
2023 at 5.00 p.m. East Africa Time.
The Authority is an equal opportunity employer and all qualified Kenyans including Persons Living
with Disabilities are encouraged to apply.
Canvassing in any form or failure to attach any of the stipulated documents shall lead to automatic

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