Job Description
MG6
Reporting to the Senior Principal Officer, Benefits he/she will be responsible for ensuring
proper receipting of claims from Documentation section, sorting and batching for
awarding into the system
KEY RESPONSIBILITIES:
• Ensure Verification of benefits claims to ensure completeness and accuracy of
documentation;
• Coordinate award of claims in system to determine amounts payable and bank details
of payee(s);
• Ensure Generation of payment information reports and filing in claim files
appropriately;
• Oversee examination of payment information details, endorsement and dispatch
claims in system to Authorization section; and
• Respond to customer’s enquiries and complaints by Branch Officers/call centre or
walk-in clients.
JOB REQUIREMENTS/SPECIFICATIONS:
• Bachelors’ Degree in any of the following disciplines: Actuarial Science; Social
Sciences; Business Administration; Public Relations; Marketing or related field from a
recognized institution;
• Professional qualification and Membership where applicable;
• At least five (5) years’ work experience