Principal Benefits Officer at National Social Security Fund

National Social Security Fund

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Experience Required:5 Years
Total Positions:1
Job Type: Full Time
Job Category: Administration
Minimum Education: Degree
Job Location: Nairobi, Kenya
Posted on: November 21, 2023
Last Date: December 11, 2023

Job Description

MG6

Reporting to the Senior Principal Officer, Benefits he/she will be responsible for ensuring
proper receipting of claims from Documentation section, sorting and batching for
awarding into the system

KEY RESPONSIBILITIES:
• Ensure Verification of benefits claims to ensure completeness and accuracy of
documentation;
• Coordinate award of claims in system to determine amounts payable and bank details
of payee(s);
• Ensure Generation of payment information reports and filing in claim files
appropriately;
• Oversee examination of payment information details, endorsement and dispatch
claims in system to Authorization section; and
• Respond to customer’s enquiries and complaints by Branch Officers/call centre or
walk-in clients.

JOB REQUIREMENTS/SPECIFICATIONS:
• Bachelors’ Degree in any of the following disciplines: Actuarial Science; Social
Sciences; Business Administration; Public Relations; Marketing or related field from a
recognized institution;
• Professional qualification and Membership where applicable;
• At least five (5) years’ work experience

Skills Required

Proficiency in Computer Applications
Innovative and Creative
Adaptability
Customer Focus
Organizational Skills
Accuracy
Effective Communication and Interpersonal Skills

Application Details

Interested applicants are required to send a cover letter, Curriculum Vitae and copies of
certificates/testimonials by hand/courier in an envelope that is clearly marked indicating
the position applied for OR drop the application to the Mail Office, Social Security House,
Bishops Road, Block ‘A’, Western Wing, Ground Floor by Monday, 11th December, 2023 at 5.00 p.m.

All letters should be addressed to:
The Managing Trustee/CEO
National Social Security Fund
P.O. Box 30599-00100
NAIROBI

Please note that only shortlisted candidates shall be contacted. Canvassing will
lead to automatic disqualification. Candidates are advised that the Fund does not
have any agents and will undertake this recruitment without charging any fees
whatsoever.

NSSF IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND
GENDER EQUALITY